- Are the Volunteers paid?
No. Volunteers are persons whom do helpful work without pay or compensation of any kind. One of the chief attractions to doing NightWalk service is the accumulation of personal community service hours. Working for NightWalk is considered community service, which is very helpful to those who are enrolled in special programs requiring members to engage in community service.
Last Updated Tuesday, 21 August 2007
- Can I bring friends or family whom are NOT UC Student/Faculty/Staff with me on NightWalk?
YES! NightWalk is 100% friendly to guests of UC Student/Faculty/Staff. All guest are required to be escorted by an UC student.
Last Updated Tuesday, 21 August 2007
- Can I bring my alcohol with me when I ride in a NightWalk van?
Only if it is in a closed container such as a bottle with a top or unopened beer can. Anything which cannot prevent a spill or not allow drinking during transport such as open bear cans, or alcoholic beverages in open cups, is not allowed in NightWalk vans. Volunteers retain the right to refuse service to those whom do not comply.
Last Updated Tuesday, 21 August 2007
- Can I call and schedule a timed pickup?
In general timed pickups are not allowed – it is encouraged that the UC Student/Faculty/Staff calling for pickup try to call 20-40 minutes ahead of time to achieve a timely pickup. However, the only allowed exception are situations where UC Student/Faculty/Staff are requesting to be picked up from their place of work which has no means of sheltering said person if they were to call normally and have to wait beyond closing-time of the establishment.
Last Updated Tuesday, 21 August 2007
- Can I smoke in the NightWalk van during my ride?
No; for the health concerns of fellow passengers in addition to the volunteers, no type of smoking is allowed in the NightWalk vans. Volunteers retain the right to refuse service to those whom do not comply.
Last Updated Tuesday, 21 August 2007
- Can NightWalk call me when you’re on your way to pick me up?
YES. Although it is not standard procedure, if you’d like to be called when a van is headed your way you may certainly request that.
Last Updated Tuesday, 21 August 2007
- Can NightWalk go downtown?
No, at this time, the NightWalk service area does not extend into the downtown area of Cincinnati.
Last Updated Tuesday, 21 August 2007
- Can NightWalk go to Cincinnati State Technical and Community College?
No, at this time the NightWalk service area does not cover Cincinnati State.
Last Updated Tuesday, 30 November 1999
- Can NightWalk run me to the store and wait on me while I purchase something really quick?
No, the running regulations of the NightWalk service do not allow this. However, on a “slow night” (those of little to no pickup requests) this decision is left at the discretion of the NightWalk dispatcher.
Last Updated Tuesday, 21 August 2007
- Does NightWalk actually WALK anyone anywhere?
No, at this time, NightWalk does not provide pedestrian escorting. This is subject to change in the future.
Last Updated Tuesday, 21 August 2007
- Does NightWalk run during exam weeks?
YES. In the past NightWalk has not always ran during exam week, however for the 2007-2008 school year and going forward, it is our intent to run NightWalk throughout exam week with individual volunteers. If any plans are changed we will place notification on ucnightwalk.org
Last Updated Tuesday, 21 August 2007
- Does NightWalk run during summer quarter?
No. Unfortunately, NightWalk is not in service during summer quarter. Only Fall, Winter and Spring.
Last Updated Tuesday, 21 August 2007
- How can I get involved in NSB or NightWalk in general?
Persons seeking to become members of the NSB board are encouraged to contact the board president for details of current open seats. Persons seeking to volunteer for running NightWalk can should register and attend a training session to become certified.
Last Updated Tuesday, 30 November 1999
- How is NightWalk different from the Bearcat Transportation System (BTS) or Cincinnati Metro?
NightWalk has a more personalized 1-on-1 approach to transporting students. Rather than being picked up and dropped off at designated “bust stops”, NightWalk picks you up from your doorstep and takes you directly to where ever you are going. Safer than walking to and waiting at a “bus stop” after dark.
Last Updated Tuesday, 06 April 2010
- How long are NightWalk wait times?
Wait times can vary. Sometimes they can be anywhere from 0 minutes to over 1 hour depending on call volume. We ask all callers and passengers to be courteous and understanding at all times. Are busiest nights have usually been Thursday-Saturday.
Last Updated Tuesday, 21 August 2007
- How many people are allowed in the NightWalk vans?
The NightWalk vans are only allowed to hold up to 5 passengers in addition to the driver and co-pilot. If you have a group pickup larger than this please let the dispatcher know when placing a pickup request! Two vans will be needed for your party. Volunteers retain the right to refuse service to those whom do not comply.
Last Updated Tuesday, 06 April 2010
- How much does NightWalk cost?
NightWalk is free to all UC students, faculty and staff. NightWalk volunteers do not accept donations or compensation of any kind for their work.
Last Updated Tuesday, 21 August 2007
- Ugh!! What's the difference between NightWalk and NSB?
NSB is the acronym for the
NightWalk
Safety
Board.
"
NightWalk" happens to be the name of a shuttle program managed by the
NightWalk
Safety
Board (NSB).
The two terms are NOT one in the same. As NSB has OTHER programs/initiatives in addition to "NightWalk".
Last Updated Tuesday, 06 April 2010 - What do the NightWalk vans actually look like?
The NightWalk vans are large and white. One is a GMC Safari; the other is a Chevy Venture. They both have the NightWalk logo on the side.
Last Updated Tuesday, 21 August 2007
- What if I loose something in the NightWalk van?
If you believe you have left something in the van, call back to NightWalk and ask that the van be checked for said item. The dispatcher will have the vans searched immediately for your item. If it is found you can arrange a time/place for the van to drop it off with you or you can go to the NightWalk office and pick it up before the end of the night.
If NightWalk volunteers find valuables left in the van (wallet, cell phone, car keys, etc.) they will be turned into the UCPD office at the end of the night and you can go there to pick them up at any time. Anything not deemed valuable will be left in the NightWalk office in our Lost and Found for a few weeks before being donated or thrown away.
Last Updated Tuesday, 06 April 2010 - What is NightWalk?
NightWalk is a student-ran night-time shuttle service. It exists to provide safe and reliable transportation to and from locations on and around UC’s East, West and CAS Campuses after dark. Akin to a cab company, students, faculty and staff can call NightWalk to pick them up and take them to/from places, however there is no up front cost to the student, ever. NightWalk is staffed by student volunteers, and managed by a branch of UC Student Government known as the NightWalk Safety Board (NSB).
Last Updated Tuesday, 21 August 2007
- What recourse do I have if I feel the volunteers were not looking after my needs?
If you ever feel you were not treated as you should have been we in the safety board would really like to hear from you. Please do not hesitate to call our comment line or send us an email! We really value the students and their safety and will not stand for any type of “horseplay” with this service.
Last Updated Tuesday, 21 August 2007
- When are the LAST CALLS accepted?
NightWalk accepts pickup requests up until the exact cut-off time of either 12:00am or 2:00am. This means, if your call at 11:59pm or 1:59am, you still can be added to the current queue. However if you call at 12:00am or 2:00am, dispatch is no longer required to answer calls. So we urge you to be careful and call in ahead of these cut-off times to prevent time discrepancies from not allowing you to get picked up. If you ever feel that something is not being handled correctly by the volunteers please contact the Safety Board as soon as possible – you can remain anonymous.
Last Updated Tuesday, 21 August 2007
- When is the NightWalk service available?
NightWalk is available during Fall, Winter and Spring Quarters. All seven days of the week. Currently the operating times are Sun-Wed: 8pm-12am, Thurs-Sat: 8pm-2am. They are subject to change without notice (but we will try our best to provide notice anyway). Excluding only select holidays, and official breaks. Any other times which NightWalk is expected to not be in operation will be announced on ucnightwalk.org
Last Updated Tuesday, 30 November 1999
- Where can NightWalk NOT go?
NightWalk mostly limited by its geographic service area. The service area is roughly bound by several key streets plus some exceptions which may be beyond those streets such as UC College of Applied Science (CAS).
Last Updated Tuesday, 21 August 2007
- Who actually runs NightWalk?
The NightWalk service is governed by the NightWalk Safety Board (NSB), which is a branch of UC Student Government (SGA). UC students volunteer to run NightWalk throughout the year.
Last Updated Tuesday, 30 November 1999
- Why would I want to volunteer for NightWalk?
Persons who volunteer for NightWalk gain valuable leadership, communication, and “customer service” experience. In addition to those, drivers learn how efficiently maneuver a van full of people at night and dispatchers learn how to efficiently use cutting edge technology to improve customer satisfaction.
Last Updated Tuesday, 21 August 2007
